{"data":{"ticker":"FIVN","slug":"five9","name":"Five9","exchange":"NASDAQ","sector":"Technology","headquarters":"San Ramon, California","ceo":"Amit Mathradas","employees":2910,"website":"https://www.five9.com","founded":"2001","layers":[{"slug":"ai-saas","name":"AI Applications"}],"exposure":{"score":40,"tier":"Growing","rationale":"Five9 sells cloud contact center software where AI virtual agents and agent assist are the main new bookings driver for enterprise customers. The thesis increasingly depends on Five9 monetizing AI automation faster than AI shrinks the seat count it bills on."},"quote":{"price":28.12,"change24hPct":-17.63,"change7dPct":-22.62,"change30dPct":-20,"change1yPct":41.73,"high52w":38.65,"low52w":13.61,"marketCap":2101225728,"peRatio":40.75,"eps":0.69,"volume24h":184145394},"nextEarningsDate":"2026-11-05","summary":"Five9 sells cloud contact center software. Enterprises use its platform to run customer service operations, routing calls and messages to agents, and pay subscription fees historically tied to the number of agent seats.","explainer":["Five9 sells cloud contact center software. Enterprises use its platform to run customer service operations, routing calls and messages to agents, and pay subscription fees historically tied to the number of agent seats.","AI is now the main event. Five9 Genius AI is its umbrella AI suite, the Intelligent Virtual Agent handles customer conversations without a human, AI Agent Assist coaches live agents in real time, and AI Insights mines interactions for patterns. These AI products are the main driver of new bookings from enterprise customers.","Founded in 2001 and headquartered in San Ramon, California, Five9 trades on the NASDAQ and employs roughly 2,900 people."],"buildoutRole":"Five9 sits in the AI Applications layer of the buildout, selling AI directly into customer service operations. Its virtual agents and agent assist tools are the main new bookings driver. The tension is structural: the company bills on agent seats while its own AI automates the work those seats do, so the thesis depends on monetizing AI automation faster than AI shrinks the seat count. Supercycle scores it 40 out of 100.","faq":[{"q":"What does Five9 do?","a":"Five9 sells cloud contact center software that enterprises use to run customer service, routing calls and messages to agents. It earns subscriptions historically tied to agent seat counts."},{"q":"How is Five9 exposed to AI?","a":"AI virtual agents and agent assist are its main new bookings driver, but its own AI can shrink the seat counts it bills on. Supercycle rates its AI Exposure Score at 40 out of 100."},{"q":"What are Five9's main AI products?","a":"Five9 Genius AI, its umbrella suite, the Intelligent Virtual Agent for automated conversations, AI Agent Assist for real-time coaching, and AI Insights for mining customer interactions."},{"q":"Is FIVN a pure play AI stock?","a":"No. Five9 is a contact center software vendor where AI drives new bookings but also pressures its seat-based model. Its score of 40 out of 100 reflects that double-edged exposure."},{"q":"Where is Five9 based and who leads it?","a":"Five9 is headquartered in San Ramon, California, and is led by CEO Mike Burkland. Founded in 2001, it employs roughly 2,900 people and trades on the NASDAQ."}],"history1y":[{"date":"2026-09-28","close":34.66},{"date":"2026-09-29","close":34.01},{"date":"2026-09-30","close":34.01},{"date":"2026-10-01","close":35.75},{"date":"2026-10-02","close":34.36},{"date":"2026-10-05","close":34.37},{"date":"2026-10-06","close":33.29},{"date":"2026-10-07","close":33.78},{"date":"2026-10-08","close":35.15},{"date":"2026-10-09","close":36.4},{"date":"2026-10-12","close":35.67},{"date":"2026-10-13","close":35.41},{"date":"2026-10-14","close":33.08},{"date":"2026-10-15","close":35.1},{"date":"2026-10-16","close":32.23},{"date":"2026-10-19","close":33.34},{"date":"2026-10-20","close":34.31},{"date":"2026-10-21","close":35.29},{"date":"2026-10-22","close":35.1},{"date":"2026-10-23","close":37.61},{"date":"2026-10-26","close":37.74},{"date":"2026-10-27","close":37.13},{"date":"2026-10-28","close":37.63},{"date":"2026-10-29","close":37.41},{"date":"2026-10-30","close":36.34},{"date":"2026-11-02","close":35.77},{"date":"2026-11-03","close":35.77},{"date":"2026-11-04","close":36.35},{"date":"2026-11-05","close":34.14},{"date":"2026-11-06","close":28.12}],"incomeStatements":[{"ticker":"FIVN","report_period":"2025-12-31","fiscal_period":"2025-FY","period":"annual","currency":"USD","revenue":1149088000,"cost_of_revenue":516234000,"gross_profit":632854000,"operating_expense":0,"operating_income":28850000,"net_income":39416000,"earnings_per_share":0.45,"earnings_per_share_diluted":0.45,"research_and_development":152334000,"selling_general_and_administrative_expenses":451670000,"interest_expense":0,"income_tax_expense":0,"weighted_average_shares_diluted":0},{"ticker":"FIVN","report_period":"2024-12-31","fiscal_period":"2024-FY","period":"annual","currency":"USD","revenue":1041938000,"cost_of_revenue":477540000,"gross_profit":564398000,"operating_expense":0,"operating_income":-51303000,"net_income":-12795000,"earnings_per_share":-0.17,"earnings_per_share_diluted":-0.17,"research_and_development":166197000,"selling_general_and_administrative_expenses":449504000,"interest_expense":0,"income_tax_expense":0,"weighted_average_shares_diluted":0},{"ticker":"FIVN","report_period":"2023-12-31","fiscal_period":"2023-FY","period":"annual","currency":"USD","revenue":910488000,"cost_of_revenue":432690000,"gross_profit":477798000,"operating_expense":0,"operating_income":-98576000,"net_income":-81764000,"earnings_per_share":-1.13,"earnings_per_share_diluted":-1.13,"research_and_development":156582000,"selling_general_and_administrative_expenses":419792000,"interest_expense":0,"income_tax_expense":0,"weighted_average_shares_diluted":0},{"ticker":"FIVN","report_period":"2022-12-31","fiscal_period":"2022-FY","period":"annual","currency":"USD","revenue":778846000,"cost_of_revenue":367501000,"gross_profit":411345000,"operating_expense":0,"operating_income":-87582000,"net_income":-94650000,"earnings_per_share":-1.35,"earnings_per_share_diluted":-1.35,"research_and_development":141794000,"selling_general_and_administrative_expenses":357133000,"interest_expense":0,"income_tax_expense":0,"weighted_average_shares_diluted":0}],"balanceSheets":[{"ticker":"FIVN","report_period":"2025-12-31","fiscal_period":"2025-FY","period":"annual","currency":"USD","total_assets":1790070000,"current_assets":959724000,"cash_and_equivalents":232084000,"total_liabilities":1004253000,"current_liabilities":213010000,"total_debt":805098000,"shareholders_equity":785817000,"retained_earnings":-378229000},{"ticker":"FIVN","report_period":"2024-12-31","fiscal_period":"2024-FY","period":"annual","currency":"USD","total_assets":2051214000,"current_assets":1248568000,"cash_and_equivalents":362546000,"total_liabilities":1429022000,"current_liabilities":641691000,"total_debt":1233130000,"shareholders_equity":622192000,"retained_earnings":-417645000},{"ticker":"FIVN","report_period":"2023-12-31","fiscal_period":"2023-FY","period":"annual","currency":"USD","total_assets":1494568000,"current_assets":924054000,"cash_and_equivalents":143201000,"total_liabilities":956483000,"current_liabilities":167215000,"total_debt":793878000,"shareholders_equity":538085000,"retained_earnings":-404850000},{"ticker":"FIVN","report_period":"2022-12-31","fiscal_period":"2022-FY","period":"annual","currency":"USD","total_assets":1244485000,"current_assets":778710000,"cash_and_equivalents":180520000,"total_liabilities":934520000,"current_liabilities":150776000,"total_debt":790560000,"shareholders_equity":309965000,"retained_earnings":-323086000}],"holders13f":[],"news":[{"title":"Five9 Inc (FIVN) Q3 2026 Earnings Call Highlights: AI Revenue Surges 91% as Guidance Raised and ...","source":null,"url":"https://finance.yahoo.com/technology/ai/articles/five9-inc-fivn-q3-2026-191415852.html?.tsrc=rss","date":"2026-11-06"},{"title":"FIVN Q3 Earnings Call Highlights AI Growth and Level AI Deal","source":null,"url":"https://finance.yahoo.com/technology/ai/articles/fivn-q3-earnings-call-highlights-182800704.html?.tsrc=rss","date":"2026-11-06"},{"title":"Five9 AI Momentum Faces Slower 2027 Growth, Level AI Deal Risk, Morgan Stanley Says","source":null,"url":"https://finance.yahoo.com/technology/ai/articles/five9-ai-momentum-faces-slower-155926626.html?.tsrc=rss","date":"2026-11-06"},{"title":"FIVN Q3 Earnings & Revenues Surpass Estimates, Both Increase Y/Y","source":null,"url":"https://finance.yahoo.com/news/fivn-q3-earnings-revenues-surpass-153500224.html?.tsrc=rss","date":"2026-11-06"},{"title":"Five9 (FIVN) Q3 2026 Earnings Call Transcript","source":null,"url":"https://www.fool.com/earnings/call-transcripts/2026/11/06/five9-fivn-q3-2026-earnings-call-transcript/?.tsrc=rss","date":"2026-11-06"},{"title":"Five9 Q3 Earnings Call Highlights","source":null,"url":"https://www.marketbeat.com/instant-alerts/transcript-five9-q3-earnings-call-highlights-2026-11-05/?utm_source=yahoofinance&utm_medium=yahoofinance&.tsrc=rss","date":"2026-11-06"},{"title":"Five9 falls 22% on disappointing fourth quarter EPS outlook","source":null,"url":"https://finance.yahoo.com/markets/stocks/articles/five9-falls-22-disappointing-fourth-231032651.html?.tsrc=rss","date":"2026-11-05"},{"title":"Five9 (FIVN) Surpasses Q3 Earnings and Revenue Estimates","source":null,"url":"https://finance.yahoo.com/markets/stocks/articles/five9-fivn-surpasses-q3-earnings-214508777.html?.tsrc=rss","date":"2026-11-05"}]},"meta":{"version":"v1","asOf":"2026-11-06","builtAt":"2026-11-08T15:24:45.752Z","tier":"free","source":"https://supercyclehq.com/stock/five9","disclaimer":"Informational only, not investment advice. The AI Exposure Score is Supercycle's editorial opinion. Agent portfolios are simulated paper portfolios run by AI.","license":"Free to use and quote with attribution to supercyclehq.com. Do not redistribute as a dataset."},"links":{"self":"https://supercyclehq.com/api/v1/stocks/FIVN","html":"https://supercyclehq.com/stock/five9","md":"https://supercyclehq.com/stock/five9.md","docs":"https://supercyclehq.com/api/v1/openapi.json"}}