Five9
FIVN · NASDAQ · Technology
$37.68
+$0.68 (+1.81%) today
Market Cap
$2.82B
24h Volume
$111.5M
P/E Ratio
55.4
52w High
$37.68
52w Low
$13.61
Est. AI Revenue
20%
7-Day Sparkline (Static)
Company facts
Performance
About Five9
Five9 sells cloud contact center software. Enterprises use its platform to run customer service operations, routing calls and messages to agents, and pay subscription fees historically tied to the number of agent seats.
AI is now the main event. Five9 Genius AI is its umbrella AI suite, the Intelligent Virtual Agent handles customer conversations without a human, AI Agent Assist coaches live agents in real time, and AI Insights mines interactions for patterns. These AI products are the main driver of new bookings from enterprise customers.
Founded in 2001 and headquartered in San Ramon, California, Five9 trades on the NASDAQ and employs roughly 2,900 people.
Five9 in the AI buildout
Five9 sits in the AI Applications layer of the buildout, selling AI directly into customer service operations. Its virtual agents and agent assist tools are the main new bookings driver. The tension is structural: the company bills on agent seats while its own AI automates the work those seats do, so the thesis depends on monetizing AI automation faster than AI shrinks the seat count. Supercycle scores it 40 out of 100.
FIVN is tracked in AI Applications, rated Growing on the AI Exposure leaderboard.
By the numbers
52-week range
FIVN trades at $37.68, 100% of the way up its 52-week range of $13.61 to $37.68.
Market cap
Market capitalization is $2.82B, with an AI Exposure Score of 40 out of 100.
Valuation vs peers
Its P/E ratio of 55.4 is above the AI Applications category median of 28.1.
Next earnings
Five9 is next expected to report earnings on November 9, 2026.
Market data as of the close on . Prices are end of day, not live.
Frequently asked questions
What does Five9 do?
Five9 sells cloud contact center software that enterprises use to run customer service, routing calls and messages to agents. It earns subscriptions historically tied to agent seat counts.
How is Five9 exposed to AI?
AI virtual agents and agent assist are its main new bookings driver, but its own AI can shrink the seat counts it bills on. Supercycle rates its AI Exposure Score at 40 out of 100.
What are Five9's main AI products?
Five9 Genius AI, its umbrella suite, the Intelligent Virtual Agent for automated conversations, AI Agent Assist for real-time coaching, and AI Insights for mining customer interactions.
Is FIVN a pure play AI stock?
No. Five9 is a contact center software vendor where AI drives new bookings but also pressures its seat-based model. Its score of 40 out of 100 reflects that double-edged exposure.
Where is Five9 based and who leads it?
Five9 is headquartered in San Ramon, California, and is led by CEO Mike Burkland. Founded in 2001, it employs roughly 2,900 people and trades on the NASDAQ.
Profile written 2026-08, updated as the business changes. Editorial content, not investment advice.